Good to know

Late Fees & Cancellation Policies

These policies help us keep scheduling fair for everyone and ensure we can care for every pup safely and on time.

Fees

  • No Show Fee $18
  • Last Minute Booking Fee $12

    Appointments must be made by 7:00 PM the night before. Any bookings after that time will have a last-minute booking fee added.

  • Last Minute Cancellation $18

    Applied when cancelled less than 5 hours prior to appointment.

  • Holiday Booking Fee $18

    All National Holidays, applied to each day booked.

  • Late Pick Up Fee $15

    If you have not picked up your dog by 7:05 PM, you will be charged a late fee.

Discounts

Two-dog households: Email us to purchase a 2nd package at 50% off.

Email fitpack@caninecardio.com

Other than the above referenced discount, promotional discounts cannot be applied to packages.